Economy Class
KLM's Economy seating features a seat pitch of between 31-35 inches. Relax on ergonomically designed chairs and pass the time flicking through KLM’s in-flight magazine Holland Herald. Alternatively, browse the personal interactive screen with more than 1000 hours of entertainment, including 80 of the latest Blockbuster movies, as well as classic and world cinema films.
A multi-course hot meal menu is available in Economy, with alcoholic and non-alcoholic beverages served on-board. Passengers have the option of pre-ordering a preferred meal before travel on most inter-continental flights.
KLM also offer Economy travellers the option of upgrading to Economy Comfort seats, up to 48 hours prior to travel. Economy Comfort seats are situated in the Economy cabin with the same service, but offer extra personal space with up to 4 inches extra legroom, up to double the recline, and are situated at the front of the cabin for faster disembarkation.
World Class
Additional perks such as extra baggage allowance, Lounge access, Business check-in and priority baggage handling are available to World Business Class passengers. On-board experience comfortable 75-inch long seats with a 60-inch seat pitch, reclinable to 175 degrees, with an inbuilt massage unit. Privacy is assured with a private canopy allowing undisturbed sleep, work or reading, and each seat is equipped with in-seat power.
Alternatively, choose from the huge range of over 80 movies, as well as TV shows, games and music available on large, personal on-demand screens. A 3-course gourmet menu prepared by leading Dutch chefs is served on fine tableware, alongside a range of fine wines and other alcoholic and non-alcoholic beverages. A stylish Viktor & Rolf amenities bag is provided to help Business Class passengers arrive feeling refreshed.
Carry-on Baggage
Economy and Business Class passengers may bring one piece of hand luggage with maximum dimensions of 55 x 25 x 35 cm and a personal item such as a handbag or laptop bag. Business Class passengers may also bring a smaller second bag with maximum dimensions of 45 x 20 x 35 cm. The total combined weight allowance of hand luggage for Economy passengers is 12kg, and 18kg for Business passengers.
Checked Baggage
On intercontinental flights, Economy travellers can bring one piece up to 23kg, and on all KLM flights Business Class passengers may travel with 2 pieces of checked in luggage with a maximum weight of 32kg per piece. Economy Class fares on flights within Europe and to Algeria, Morocco, Israel and Tunisia, only include hand luggage allowance. Economy passengers travelling on these routes who wish to bring check-in luggage must purchase baggage allowance (one piece up to 23 kg) for an additional fee.
Don't pack medication or car/house keys in your checked baggage. Always carry these onboard with you
Bulky Items
All bulky, sporting and special luggage must be registered and confirmed by KLM before you travel, available on a first come first served basis. Many sporting items can travel as checked-in luggage in place of a suitcase, or they can be checked-in as additional baggage with rates depending on size and weight of item, and travel destination.
To pack a bike in a bike box: turn the handlebars in and secure to the frame, remove pedals and front wheel if possible, lower or remove seat post and deflate tyres.
Infant Baggage
Infants travelling on parent’s laps are entitled to a check-in baggage allowance of 10kg, and a carry-on baggage allowance of baby care items weighing up to 12kg. In addition to this, a collapsible stroller may be checked in, as well as a child car restraint seat.
Bassinets are available on all long haul international flights and the flight crew can help wash and heat up bottles.
Restricted or Dangerous Goods
Restrictions to liquids, gels and pastes in hand luggage apply on KLM international flights. These items may only be taken onboard in quantities of 100ml or less, held in a 1l transparent, resealable bag, with a limit of 1 plastic bag per traveller. Exceptions to this rule are baby food to be consumed on the flight, prescription medication and special diet foods for the flight. Sharp objects are banned from carry-on luggage, this includes arrows and darts, harpoons, ice skates, knives, scissors, swords, skis and pointed tools, and banned blunt items include bats, golf clubs, sticks and skateboards. Guns and ammunition for shooting and hunting purposes may travel as checked luggage with prior clearance from the airline. Dangerous items banned from both checked and carry-on luggage include all explosives and flammable substances, and all chemical and toxic substances.
If in doubt, leave it out. Even if you accidentally take a dangerous good on board an aircraft you can be fined and penalised.
Checking-in for your flight with KLM couldn’t be easier. Use your mobile device, laptop or home computer to check-in for your flight and print your boarding pass. Alternatively, head to the airport and check yourself in at a self-service kiosk, or visit the airline counter for full-service check-in.
Web Check-in
All you need is access to the web, and in just a few short clicks you’ll be able to check-in for your flight up to 30 hours prior to scheduled departure until 1 hour before scheduled departure. You can choose your preferred seat, book additional baggage if required, and print your boarding pass, saving time and hassle at the airport.
Mobile Check-in
Mobile check-in with KLM is a straightforward way to check-in on the go. All you’ll need is your E-ticket number, and you’ll be able to check in as with regular web check-in. Instead of printing your boarding pass, you’ll receive an electronic boarding pass via SMS or email, which you can scan at the airport.
Airport Kiosk Check-in
If you’re unable to check in online, you’ll be able to check yourself in at the airport using a self-serve check-in kiosk. You’ll be able to select your seat, register check-in baggage, scan your passport, and print your boarding pass, before dropping any check-in luggage at the bag drop counter. Kiosk check-in opens 3 hours prior to international flights, available up until 1 hour prior to flight leaving.
Airport Counter Check-In
If you require assistance checking in, visit the check-in counter at the airport for full service. Check-in counters open 3 hours prior to flight departure until 1 hour before scheduled departure.
International Check-in Guide
at home
Getting there
Be at the airport at least
120 minutes
prior to scheduled departure time
At the airport
KLM Airport Lounges
Relax in style before your flight at a KLM Crown Lounge, located in Amsterdam Schiphol Airport as well as Dubai, Houston, London Heathrow and Toronto. Entertainment facilities within each lounge include WiFi, TV, workspaces, and children’s areas. Refreshments are provided with healthy meals and non-alcoholic and alcoholic beverages. Many lounges also provide hot showers for travellers to freshen up between flights. Access to the KLM Crown Lounge is available to Business Class travellers, and Flying Blue frequent flyer Gold and Platinum Elite members for free, and to Flying Blue Elite Silver members for a small fee. Worldwide lounge access is also available at many other destinations via global airline partners.
Status Levels
Silver (Elite)
A Flying Blue Ivory member can earn Silver status upon acquiring 25,000 Level Miles or travelling on 15 qualifying flights. Silver members receive 50% extra Award Miles each time they fly with one of Flying Blue’s SkyTeam airline partners. Additional baggage allowance, lounge access (for a fee), and additional SkyPriority services such as easy airport parking and priority check-in is also available.
Gold (Elite Plus)
When a member has earned 40,000 Level Miles or completed 30 qualifying flights in a year, Gold status is obtained. Gold guests enjoy additional perks and comfort when they travel, including an additional 75% extra Award Miles, Business Class check-in, and lounge entry. Discounts are available on Economy Comfort seats, and additional baggage allowance and priority baggage handling are additional perks of Gold Flying Blue membership status.
Platinum (Elite Plus)
To become a Platinum member, eligible passengers must travel on 60 qualifying flights or earn 70,000 Level Miles in a year. Exclusive benefits include 100% more Award Miles, and the best SkyPriority treatment including complimentary lounge access, priority boarding in any class, and highest priority waitlisting. When a member has retained Platinum status for 10 consecutive years, they earn Platinum membership for life.
